Data Retention and Deletion Policy

BTA Courtside retains data for as long as reasonably necessary to provide services, maintain account functionality, preserve operational continuity, provide support, enforce agreements, protect integrity and security, and comply with legal obligations.

Retention periods vary by data category, contractual terms, legal requirements, and whether the data is controlled by an organization workspace.

Retention practices may include account records, billing history, support correspondence, system logs, security telemetry, sports event records, and media metadata where reasonably necessary for service operation.

De-identified or aggregated data may be retained for analytics, benchmarking, and service improvement where it does not reasonably identify an individual.

Authorized users may request deletion by contacting privacy@btaintel.com. Requests should include sufficient detail to identify the account, organization context, and scope of data to be reviewed.

Before acting, we may verify identity and authority, and where relevant coordinate with organization administrators controlling the applicable workspace.

BTA Courtside may deny or limit deletion where retention is required for legal compliance, fraud prevention, security defense, dispute resolution, contractual obligations, audit integrity, or backup system consistency.

Where full deletion is not possible, we will apply lawful minimization and restriction controls where appropriate and available.

Where data is uploaded within school, team, club, or enterprise workspaces, the organization may control retention and deletion decisions, subject to applicable law and contract terms.

For youth and student information, requests may need to be routed through the controlling organization, parent/guardian channels, or authorized administrators based on legal role and authority.