Contact
Talk with the BTA Courtside team
Whether you are evaluating pilots, planning a multi-team rollout, or troubleshooting game-day workflow reliability, we route your inquiry to the right specialist quickly.
Response Goal
1 Business Day
For standard inbound requests
Channels
4
Sales, support, legal, and security
Coverage
Game Day
Escalation guidance for live event issues
Section 1
Sales and Pilots
For program evaluations, procurement, and rollout planning.
- Email: sales@btaintel.com
- Share program size, number of teams, and timing goals so we can scope the right package.
- Include current tool stack and key pain points to accelerate discovery.
Best path for product evaluations and commercial discussions.
Section 2
General Support
For account access, troubleshooting, and workflow questions.
- Email: support@btaintel.com
- Include organization name, affected page/flow, and screenshots where possible.
- For urgent game-day issues, include event date, competition level, and callback contact.
Support requests are triaged by severity and operational impact.
Section 3
Legal and Security
For contracts, policy requests, and responsible disclosure communications.
- Legal: legal@btaintel.com
- Privacy: privacy@btaintel.com
- Security: security@btaintel.com
Do not send sensitive credentials in email; use redaction whenever possible.